Courses
1. Assistant Debt Advocate Modules
1.1 Orientation
1.1.1 Getting Started As An Assistant Debt Advocate
1.1.2 Credit Provider Training
1.1.3 What is A Credit File?
1.1.4 1st Revision Quiz
1.2 Systems Training
1.2.1 Zoho Summary Tour
1.2.2 ADA Quality Assurance Checklist
1.2.3 How To Send A Letter of Authority
1.2.4 How To Use Aircall
1.2.5 Beginning the Credit Disclosure Demand Process
1.2.6 2nd Revision Quiz
1.2.7 Zoho System Practical Exam
1.3 Credit Disclosure Training
1.3.1 Fundamentals Of Credit Toolbox
1.3.2 Credit Disclosure Calls | Part 1
1.3.3 Blackswan Negotiations
1.3.4 BlackSwan Call Example
1.3.5 Credit Disclosure Calls | Part 2
1.3.6 Responsible Lending Obligation
1.3.7 RG 271
1.3.8 Credit Disclosure Call Scenarios
1.4 The Responsibilities of a Debt Advocate
1.4.1 DA Quality Assurance Checklist
1.4.2 General Compliance
1.4.3 Never Split The Difference
1.5 Credit Repair Speacilist Modules
1.5.1 Demystifying Credit Repair
1.5.2 What is A Credit File?
1.5.3 Credit Repair Specialist Check List
2. Customer Service Executive Modules
2.1 Introduction
2.2 Onboarding & Sign-Up
2.2.1 Onboarding Process
2.2.2 Maintaining Notes
2.2.3 Real Estate Evaluation Report
2.3 Managing Clients
2.3.1 How To Send A Freedom Roadmap
2.3.2 Managing Expectations & Addressing Complaints
2.3.3 CSE Call Training
2.3.4 Client Profiling Method
2.4 Accounts
2.4.1 Account Receivables Process
2.4.2 Manual Receipt Of Payment Process
2.4.3 Processing Realtime Payments
2.4.4 Steps on Recovering Arrears
2.4.5 Handling Payment Objections
3. Internal Legal Council Modules
3.1 Internal Legal Counsel Orientation
3.2 Recap: Credit Disclosure Process
3.2.1 Credit Provider Training
3.2.2 The Credit Disclosure Demand Process
3.2.3 Credit Disclosure Call Scenarios
3.2.4 Blackswan Negotiations
3.2.5 BlackSwan Call Example
3.3 General Compliance & Other tools
3.3.1 Fundamentals Of Credit Toolbox
3.3.2 How To Send A Letter of Authority
3.3.3 Real Estate Evaluation Report
3.4 AFCA Complaint Lodgement
3.4.1 Financial Hardship Lodgement
3.4.2 How to Search the Bankruptcy Register
4. Marketing & Sales
4.1 Marketing Executive Training
4.1.1 How to save ZOHO MAIL Attachments to ZOHO WorkDrive
4.1.2 How to Unsubscribed LEADS and Contacts in Email List
4.2 Sales Executive Training
4.2.1 Sales Executive Orientation
4.2.2 Blackswan Negotiations
4.2.3 Talk Track Credit Repair Process
4.2.4 Debt Management Sales Script
4.2.5 Sales Talk Track Videos
Company Information Resources
A. Industry Expert Webinar
A.1 Credit Law Conference
A.2 RG 271
A.3 The Great Debt Escape
A.4 Partner Solution Series
B. Never Split The Difference
C. Economic Commentary & Additional Learning Resources
Login
Logout
admin
Home
admin
Filter by
Categories
Tags
Authors
Show all
All
Uncategorized
All
All
admin
Craig
Laurence Barlow
Mitzi
VermmilionAdm
wpuser
January 23, 2024
DFA 11 Jan 2024: January 2024 Economic Update
Author: Martin North January 11, 2024 Original Article Link: https://digitalfinanceanalytics.com/blog/january-2024-economic-update/ This is my edit of our monthly economic update recorded with Nuggets News, which includes some observations
[…]
Prev page
1
2
