[vc_row][vc_column][vc_separator][vc_custom_heading text=”How can a LEAD unsubscribed to CreditReboot’s Email List?” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]
Answer:
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Click unsubscribed link in the email
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Sending an reply or calling to unsubscribed in the email list
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Re-subscribing an email
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][vc_custom_heading text=”What button in the LEAD module needs to be clicked to unsubscribe a LEAD?” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]
Answer:
Email Opt Out Button
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][vc_custom_heading text=”If a LEAD unsubscribes using the unsubscribe link in an email, should the Email Opt-Out button in the LEAD module be ticked?” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]
Answer:
No need to tick it. It will be tagged automatically as an Email Opt Out upon unsubscribing
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][vc_custom_heading text=”How to manually unsubscribed a LEAD in Creditreboot Email list?” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]
Answer:
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Go to the LEAD module under the Lead information: Email Opt Out
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Click the untick mark in the Email Opt Out button
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Click the check mark on the side to save
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Upon saving, details such as unsubscribed mode and time will be shown beside the tick mark
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][vc_custom_heading text=”Is it possible to resubscribe a LEAD to the email list after they have unsubscribed?” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]
Answer:
Yes, a LEAD can be re-subscribed to the Email list after unsubscribing. This can be done by client contacting us directly to request to be added back to the list via email or phone call.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][vc_custom_heading text=”How to resubscribed a LEAD when they requested to be added back to the email list?” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]
Answer:
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Go to the LEAD module under the Lead information: Email Opt Out
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Click the tick mark in the Email Opt Out button
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A pop-up confirming the resubscription: click Yes, Proceed
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Click the check mark on the side to save
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][vc_custom_heading text=”Can a CONTACT be unsubscribed to our emails?” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]
Answer
A contact who requires email updates from us cannot be opted out of our emails, but they can be opted out of CreditReboot’s marketing emails.
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][vc_custom_heading text=”How to unsubscribed a Contact in the Marketing emails?” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]
Answer
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Go to the CONTACTS module of the customer
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Under the Contact’s name, click the Add Tags
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In the Tag’s list, choose the No Marketing Emails
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Click Save
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When sending emails, include the Parameter: Tag isn’t No Marketing Emails
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_custom_heading text=”Diagram:” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_images_carousel images=”4033,4035,4036,4037,4038″ img_size=”large” slides_per_view=”2″][/vc_column][/vc_row]