Orientation

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[vc_column_text]Welcome to the CreditReboot Campus’ Assistant Debt Advocate Module!

This is where you will hone and sharpen your skills so you can work to your best capacity in this job.

Throughout the courses, you will learn about;

• The Credit Reporting Code
• Credit Providers
• External Dispute Resolution Authorities
• The Complaints Process
• Credit Files
• Defaults & Enquiries (as well as other Credit File Entries)
• Credit Disclosure
• Debt Negotiation
• Much More!

Throughout your training, if you ever get lost or confused don’t hesitate to reach out to the Debt Advocates you will be working with, in future. They’re professionals, and understand the job you will be coming into.[/vc_column_text][vc_text_separator title=””]

[vc_column_text]Incepted and Created in 2016, CreditReboot has morphed into a Debt Restructure service provider that helps consumers and small business owners manage debt that can no longer be serviced as a result of financial or economic turndown. 

We started as a DIY Credit Score Improvement Application (App) that allowed consumers to repair their credit file from a mobile phone, tablet or laptop.

However, through a more comprehensive understanding of credit compliance laws we realized that we could not only improve customers credit score but also their debt position with credit cards, mortgages and investment loans .[/vc_column_text]

[vc_column_text]We do not take on clients unless we are confident in negotiating a substantial reduction in your debt. We often negotiate settlements for a few cents in the dollar and affordable low-monthly payment plans with zero interest.

If we don’t save a minimum of 200% of the fee with us, we will instantly give you a 100% refund.

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[vc_column_text]Credit Repair

Credit Repair is fixing a client’s credit report based on our credit repair client software. 

Matters to be fixed on a credit report could be;

1. 1. Defaults
   2. Enquiries
   3. Incorrect applications
   4. Incorrect details

Debt Restructure Service

Debt Restructuring is the process in which a debtor and creditor agree on an amount that the borrower can pay back.

The 2 main types of services we provide :- 

1. 1. Unsecured (Credit Cards & Personal Loans) 
   2. Secured ( Asset Protection) 

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[vc_video link=”https://vimeo.com/641460039/50443ca79d”][vc_text_separator title=””][vc_column_text]The courses you will be working on will be focusing on building up your foundation. While you may have existing experience in the Debt Collection Industry, it’s likely you will learn many new things along the way. We ask that you take your time and ask as many questions as you can to ensure you have the most success in your future work with CreditReboot.

CreditReboot separates itself from other companies by ensuring we’ve got an intricate reward system to make sure our staff are always rewarded for their hard work. From proving your smarts in weekly Legal Quiz competitions to mapping workflow, you can earn bonus’ for showing that you know your stuff.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”3211″][vc_custom_heading text=”This is the current course you’re on!” font_container=”tag:h4|text_align:left” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20italic%3A400%3Aitalic”][/vc_column][vc_column width=”3/4″][vc_custom_heading text=”Orientation” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]Learn the ropes and get used to the campus during the Orientation course, a warm-up that walks you through both the features available on our CreditReboot campus as well as introduces you to both familiar and new industry jargon and terms used in CreditReboots day-to-day. This course consists of the following four classes;

1.1.1 Getting Started
1.1.2 Credit Provider Training
1.1.3 What is A Credit File?
1.1.4 Section 88 & Default Notices – Summary

Each class will take roughly 40mins to complete and will be filled with handy information to get you started on your path to becoming an Assistant Debt Advocate! The Orientation course also contacts “1.1.5 1st Revision Quiz” which will make you test your metal in an hour-long quiz that let’s your trainer know where you’re at in the course and what needs to be covered off.

Sound exciting? Rearing to go?! Hit “Go To Course” to get into it![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”3109″][vc_btn title=”Go To Course” color=”orange” link=”url:http%3A%2F%2Fcreditcheckapp.com.au%2Fcourses-2-2%2Fsystems-training%2F|||”][/vc_column][vc_column width=”3/4″][vc_custom_heading text=”System Training” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]The ZOHO CRM is the bread and butter of CreditReboot, the system that makes all of your work possible. During our system training course, you’ll be taught the ins and outs of ZOHO to make sure you’re able to perform your job to the best of your ability. Over the following 40-minute classes you’ll learn all about how to update information, pull data and send emails with our CRM;

1.2.2 Zoho Summary Tour
1.2.3 How To Send A Letter of Authority
1.2.4 How To Use Aircall
1.2.5 Beginning the Credit Disclosure Demand Process

To cap it off, you’ll participate in the following two exams to see how you’re tracking;

1.2.6 2nd Revision Quiz
1.2.7 Zoho System Practical Exam

This will help your trainer make sure they know what needs to be revised to ensure you understand your role and how to perform your job to the best of your ability. Ready to learn more? Click “Go To Course” to get into it![/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”3134″][vc_btn title=”Go To Course” color=”orange” link=”url:http%3A%2F%2Fcreditcheckapp.com.au%2Fcourses-2-2%2Fcredit-disclosure-training%2F|||”][/vc_column][vc_column width=”3/4″][vc_custom_heading text=”Credit Disclosure Training” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]Time to put the jargon and systems training to work in this Credit Disclosure Training course that runs you through the first steps of starting the Credit Disclosure part, a cornerstone in the work performed by CreditReboot, as well as the follow-up emails that need to be sent. In the following courses you’ll be taught how to do what needs to be done to achieve the best possible outcome for your clients;

1.3.1 Fundamentals Of Credit Toolbox
1.3.2 Credit Disclosure Calls [Part 1]
1.3.3 Blackswan Negotiations
1.3.4 Credit Disclosure Calls [Part 2]
1.3.5 Responsible Lending Obligation
1.3.6 RG 271

At the end of this course you will need to partake in the following exam with a 1-Hour timelimit;

1.3.7 Credit Disclosure Call Scenarios

This is a quiz will help your trainer make sure that the previous courses have been covered and that you have a thorough understanding of what needs to be done as your role of an Assistant Debt Advocate and, if there are an holes in your knowledge, what needs to be covered off.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”3214″][vc_btn title=”Go To Course” color=”orange” link=”url:http%3A%2F%2Fcreditcheckapp.com.au%2Fsystem-status%2F|||”][/vc_column][vc_column width=”3/4″][vc_custom_heading text=”System Status” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]As you’ve learned during the previous 3 courses there’s a lot that goes into the day-to-day, and as a cap to all that you’ve learned this is the go-to guide on what emails go when and what you can expect during the Debt Negotiation process. During the following courses, you’ll learn the ins and outs of all follow-up emails, how to respond to any curveball thrown your way and what you can do to ensure that you’re performing in your role as an ADA to the best of your ability.

1.4.1 B. Credit Disclosure Demand Process

B1. Non-Acceptence of LOA by CP
B2. Following up Credit Disclosure
B3. CD from CP Received Not Processed
B4. CP Stonewalling DA
B5. Received Incomplete/Partial Credit Disclosure
B6. CD Draft Passed from ADA to DA
B7. DA Returned to ADA for Amendment
B8. CP has Closed Dispute
B9. CP Calling Client

1.4.2 C. Negotiations

1.4.3 F. AFCA / LEGAL

F1. AFCA Complaint Lodgement

[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”3213″][vc_btn title=”Go To Course” color=”orange” link=”url:http%3A%2F%2Fcreditcheckapp.com.au%2Fcourses-2-2%2Fthe-responsibilities-of-a-debt-advocate%2F|||”][/vc_column][vc_column width=”3/4″][vc_custom_heading text=”The Responsibilities of a Debt Advocate” google_fonts=”font_family:Cabin%3Aregular%2Citalic%2C500%2C500italic%2C600%2C600italic%2C700%2C700italic|font_style:400%20regular%3A400%3Anormal”][vc_column_text]Advancing from Assistant Debt Advocate to Debt Advocate means that you will need to upskill your negotiations and refocus your goals. Instead of obtaining Credit Disclosure, you will now learn how to negotiate with Credit Providers on how to obtain a Deed of Settlement[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_separator][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_single_image image=”3133″][vc_btn title=”Go To Course” color=”orange” link=”url:http%3A%2F%2Fcreditcheckapp.com.au%2Fcredit-repair-speacilist-modules%2F|||”][/vc_column][vc_column width=”3/4″][vc_custom_heading text=”Credit Repair Specialist”][vc_column_text]This is a course focused on how to identify and remove marks on an individual’s Credit File. This course focuses on the improvement of a Credit Score and the process we must follow in Credit Repair.[/vc_column_text][/vc_column][/vc_row]